Accessibility Statement

Heaven Technology
https://myonetech.com
Last Updated: January 15, 2026
Next Review: July 15, 2026

1. Our Commitment to Accessibility

Heaven Technology is committed to making its website accessible to everyone, including people with disabilities. We strive to meet WCAG 2.2 Level AA standards, the internationally recognized guidelines for web accessibility.

This commitment covers:

  • People with visual, auditory, motor, cognitive, and other disabilities

  • Users of assistive technologies (screen readers, voice control, etc.)

  • Older users and users with slower internet connections

  • Keyboard-only and screen magnifier users

2. Compliance Status

Partially Compliant with WCAG 2.2 Level AA

Our main website (https://myonetech.com) and product catalog pages meet most WCAG 2.2 AA success criteria. However, some third-party integrations and complex product configurators may have limitations.

3. Accessibility Features Implemented

Perceivable

  • ✅ All images have descriptive alt text

  • ✅ High contrast colors (4.5:1 minimum ratio)

  • ✅ Text resizes up to 200% without loss of functionality

  • ✅ Reduced motion option for animations

  • ✅ Clear headings and document structure

Operable

  • ✅ Full keyboard navigation support

  • ✅ No keyboard traps

  • ✅ Skip-to-content links on all pages

  • ✅ Focus indicators visible (3px outline)

  • ✅ Timed content can be paused or hidden

Understandable

  • ✅ Readable font sizes (16px minimum)

  • ✅ Plain English content (Flesch score 70+)

  • ✅ Consistent navigation patterns

  • ✅ Clear link purposes (“Read more” vs “Click here”)

  • ✅ Form labels properly associated with inputs

Robust

  • ✅ Valid HTML5 semantic markup

  • ✅ ARIA landmarks on all pages

  • ✅ Screen reader tested (NVDA, VoiceOver, JAWS)

  • ✅ Works with current browsers (Chrome, Firefox, Safari, Edge)

4. How We Test Accessibility

Automated Testing:

  • WAVE accessibility tool

  • axe DevTools

  • Lighthouse Accessibility audits

  • Contrast checkers (WebAIM, TPGi)

Manual Testing:

  • Screen readers: NVDA (Windows), VoiceOver (Mac), TalkBack (Android)

  • Keyboard-only navigation

  • Screen magnifiers (ZoomText, Safari zoom)

  • Voice control (Dragon NaturallySpeaking)

  • Real users with disabilities

Testing Environment:

text
Browsers: Chrome 120+, Firefox 120+, Safari 18+, Edge 120+ Screen Readers: NVDA 2024, VoiceOver 15.0, JAWS 2025 OS: Windows 11, macOS Sonoma, iOS 18, Android 15 Assistive Tech: Dragon 16, ZoomText 2024

5. Known Limitations & Disproportionate Burden

The following areas may have accessibility limitations:

Non-Accessible Content

  1. Complex Product Configurators – Some JavaScript-driven configurators may have keyboard navigation delays

  2. Third-Party Widgets – Embedded chat tools and payment processors

  3. Legacy PDF Documents – Some older spec sheets (pre-2025) lack tags

  4. Live Video Demos – Real-time demos may lack live captions

Reason for Non-Compliance

text
1. Third-party content beyond our control 2. Technical limitations of complex interactive tools 3. Disproportionate burden for legacy content conversion

Planned Fixes

text
Q1 2026: Migrate all PDFs to tagged format Q2 2026: Replace non-compliant third-party widgets Q3 2026: Full configurator keyboard accessibility

6. Alternative Access Methods

For Inaccessible Content:

text
1. Request PDF in Word/accessible HTML format 2. Contact us for audio descriptions of visuals 3. Manual assistance with product configuration 4. Phone support for complex purchases (1-800-555-1234)

7. Contact & Feedback Process

Report Issues:

text
Email: accessibility@myonetech.com Phone: 1-800-555-1234 (8am-6pm EST, Mon-Fri) Web: https://myonetech.com/contact-us/ TTY: 1-800-555-1235 (for hearing impaired)

What to include:

  1. Page URL with the issue

  2. Description of the problem

  3. Browser and assistive technology used

  4. Screenshot (if possible)

Response Times:

text
Acknowledgment: Within 2 business days Resolution Plan: Within 10 business days Fix Timeline: Priority issues within 30 days

8. Legal Compliance Disclaimer

This Accessibility Statement is provided for transparency only and creates no express or implied warranty or guarantee of accessibility. Heaven Technology makes reasonable efforts to comply with applicable accessibility standards but cannot guarantee 100% conformance across all features, third-party content, or future updates.

Limitations of Liability: No liability is accepted for any indirect, consequential, or special damages arising from accessibility issues. Users experiencing difficulties should contact us using the methods above.

9. Enforcement & Applicable Law

US Federal Law: Section 508 of the Rehabilitation Act (29 U.S.C. § 794d)
State Law: California Unruh Civil Rights Act, New York Human Rights Law
International: WCAG 2.2 AA (voluntary standard)

Evaluation Report: Available upon request to accessibility@myonetech.com

10. Continuous Improvement

Accessibility Roadmap:

text
2026 Q1: VPAT 2.4 AC Report publication 2026 Q2: WCAG 2.2 AAA audit for priority pages 2026 Q3: Full site keyboard configurator support Ongoing: Monthly automated audits

Governance: Accessibility Steering Committee meets quarterly

11. Third-Party Content

We use third-party services including:

text
- WooCommerce (payment processing) - Formspree (contact forms) - Google Analytics (traffic analysis) - Embedded YouTube videos

These services may have their own accessibility limitations. Please contact the respective providers directly for their accessibility statements.

© 2019-2026 Heaven Technology – All Rights Reserved
Published: January 15, 2026
Review Schedule: Semi-annual