Heaven Technology | Professional IT Services
24/7 Emergency Support Client Portal Book Service
Professional IT Services

Personal Computer Services Done Right

Precision diagnostics, expert repairs, and proactive support for laptops, phones, networks, and business systems. Trusted by professionals who can't afford downtime.

98%
Same-day fixes
4.9★
Client rating
24h
Response time
💻
Hardware Repair

Laptop & Mac Repair

  • Screen replacement (all models)
  • Battery diagnostics & replacement
  • Keyboard, trackpad, ports
  • SSD upgrades (up to 4TB)
  • Motherboard-level repairs
  • Liquid damage recovery
Same-day available 1-year warranty Free diagnostics
📱
Mobile Repair

iPhone & Android Repair

  • Screen & back glass replacement
  • Battery health service
  • Charging port repair
  • Camera & speaker replacement
  • Water damage recovery
  • Data backup & transfer
Under 2 hours typical OEM quality parts
🔍
Diagnostics

Complete System Diagnostics

  • Hardware health assessment
  • Performance benchmarking
  • Security vulnerability scan
  • Network optimization
  • Detailed written report
  • Action plan & recommendations
Free first scan Remote & on-site
🛠️
Support

Remote IT Support

  • Live remote troubleshooting
  • Software configuration
  • Security updates & patches
  • Performance optimization
  • Network setup & WiFi
  • Unlimited support plans
15min avg response Encrypted sessions

Get Your Tech Fixed Today

Free diagnostics • Same-day repairs for most devices • Lifetime support guarantee. Professional service you can trust.

Book Appointment 24/7 Emergency Line
Personal Computer Repair Intake & Triage | Heaven Technology
Heaven Technology

Personal Computer Repair Intake & Triage

Submit repair requests for personal laptops and desktops with clear, actionable details.

New PC repair request

Client Personal Computer Intake Form

Required fields (*) capture the minimum information needed to triage and schedule your repair.

1. Your Contact Details

Used for status updates, approvals, and collection or drop‑off coordination.

Please enter your full name.

Please provide a valid email address.

Please provide a contact number.

Used only for repair‑related communication.

Please specify your city or suburb.

2. Computer Details

Information about the personal computer you are submitting for repair.

Please select a device type.

Please enter the computer brand.

Please select an operating system.

Please indicate how old the device is.

3. Backup & Data

Helps define how your data is handled during diagnostics and repair.

Please indicate backup status.

Please select an approximate data amount.

Please specify your data access preference.

4. Symptoms & Issue Description

Describe what is wrong with your computer and when it started.

Please provide a brief summary.

Technicians will confirm symptoms in person or during remote check‑in.

Please provide a detailed description.

Please select when the issue started.

5. Impact & Service Options

Helps prioritize your request and choose a suitable repair option.

Please choose an urgency level.

Please select a service type.

6. Agreement & Consent

Authorizes technicians to handle your device following standard repair procedures.

You must authorize diagnostics and repairs to submit.

Please confirm you understand data‑backup responsibility.

After submission, a technician reviews your request and contacts you with next steps and an estimated timeline.

© Heaven Technology. All rights reserved. For emergencies (burning smell, smoke, or electric shock), disconnect power safely and contact emergency services before requesting repair.
PC repair request submitted successfully. A technician will contact you soon.